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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Hot Shots BBQ

May 9, 2025

5  out of  5
rating by Hot Shots BBQ
"I have been a long time customer of State Farm. Russ and his team have always taken great care of my insurance needs and are always there for any questions or concerns that I have. I highly recommend their services."
We responded:
"Chris, Thank you for the kind words, the Five Star Review and Recommendation."
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Alex Rodriguez

May 9, 2025

5  out of  5
rating by Alex Rodriguez
"Great knowledgeable Team, very responsive to questions and great customer service."
We responded:
"Hi Alex, Thanks for taking the time to leave us the kind words and five star review. "
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Mary Ellen Otto

April 26, 2025

5  out of  5
rating by Mary Ellen Otto
"My car stalled at a very busy intersection because the new battery I had installed 2 weeks earlier failed. Not only was the car in disrepair I had a passenger and we were stuck in a very dangerous spot. It was determined at the Ford dealer where the car was towed and serviced that the battery was improperly installed. I reached out to my agent Russ Johnson at State Farm and asked for assistance in recovering the $364 I spent on correcting this since this expense would never have been incurred if the battery had been installed properly in the first place. Russ and his staff were quick to respond and assist me in securing a full refund. Great service!"
We responded:
"Hi Mary Ellen, Thank you for your 5 star review. I'm sorry for not responding sooner. I was on a 2 week vacation and it's taking me awhile to get caught up on my tasks. I'm so glad we were able to recover your $364.00 expense and even happier that you and your passenger were not hurt in the precarious situation you found yourself in. "
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Sam Salabura

April 23, 2025

5  out of  5
rating by Sam Salabura
"Super helpful over the phone , quick response time !!"
We responded:
"Hi Sam, Thank you for your 5 star review. My staff and I realize great service is necessary in running a business. "
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Donna B. Levin

April 23, 2025

5  out of  5
rating by Donna B. Levin
"My mother is a customer of this State Farm office. She is elderly and hearing impaired. And I live 1200 miles away. I want to compliment Sandra in Russ's and Michelle's office. I was needing to schedule a roadside assistance for my mom's dead battery. Sandra went to bat for Mom (& I) and did everything in her power to facilitate that happening. Thank you very much for your support over the years!"
We responded:
"Hi Donna, Thank you for the kind words and the 5 star review. Michelle and I do appreciate it as does Sandra. "
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Kenneth Jordan

April 19, 2025

5  out of  5
rating by Kenneth Jordan
"Knowledgable of my needs, Helped right away"
We responded:
"Ken, Thank you so much for the google review."
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Kathleen Johnson

March 6, 2025

5  out of  5
rating by Kathleen Johnson
"It's always a pleasure contacting Russ Johnsons office and Team. Russ is very informative and helpful with his replys on options for coverage. I trust his knowledge. They are all very courteous and helpful. Sandra assisted me most recently and always has a pleasant and professional attitude. Russ and his team always makes me feel like you're a part of their family..💘"
We responded:
"Kathleen, Thank you for your kind words and the 5 Star Review. I appreciate your long term business with me. As always call us if you have any questions or concerns. "
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Marcus Wheatley

March 6, 2025

5  out of  5
rating by Marcus Wheatley
"This is the best insurance agent and team in the state I would argue. They are very courteous and punctual"
We responded:
"Hi Marcus, Thank you for kind words and the 5 Star Review. We strive to provide the best customer service to our customers. Call us anytime with any questions or concerns."
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Jerry Brasel

March 6, 2025

5  out of  5
rating by Jerry Brasel
"Attentive & efficient, very professional - as usual !"
We responded:
"Jerry, Thank you for the kind words and the 5 Star Review. We appreciate you. Please call us anytime. "
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Marc Shed

February 28, 2025

5  out of  5
rating by Marc Shed
"Needed to switch all my vehicles over and Evelyn here at State Farm made it fast and easy I was emailed all my ID cards immediately and had all my vehicles insured in no time thanks again…"
We responded:
"I'm glad we were able to quickly take care of your insurance needs. Thank you for your business and call anytime you have questions or need assistance."
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John Jedrzejas

February 20, 2025

5  out of  5
rating by John Jedrzejas
"RUSS JOHNSON AND HIS TEAM. HHAVE TAKEN CARE OF ALL OF MY INSURANCE NEEDS FOR OVER 25 YEARS"
We responded:
"John, Thank you for your Five Star review and your 25+ years of patronage."
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Bobbie James

February 14, 2025

5  out of  5
rating by Bobbie James
"Russ Johnson office is very professional and care for my concerns in a Timely manner. I have been with Statefarm insurance company for over 25 years. I am pleased with the service I receive"
We responded:
"Thank you Bobbie for your kind words. It has been a pleasure serving your insurance needs."
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KEN WILLIAMS

February 11, 2025

5  out of  5
rating by KEN WILLIAMS
"The office is amazing. Russ and team have made it very easy transitioning from my 15+ year retired agent. Highly recommend. They care."
We responded:
"Thank you Ken. Maria was an excellent agent. We are glad that we made the transition easy for you and your family."
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Ron Guzman

February 10, 2025

5  out of  5
rating by Ron Guzman
"I have always had good state farm agents, and you guys always give good assistance and always real polite and give good solid information, I could not imagine being with another company, you guys keep up the Good Work, Thank you."
We responded:
"Ron, Thank you for your kind words. We feel that great service is where we separate ourselves from other agencies/companies. It's good to hear that we have been there for you. "
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Julie Pearson

February 4, 2025

5  out of  5
rating by Julie Pearson
"Evelyn is the absolute best! ....and Russ is the agent you want because he is the best! Outstanding customer service. In this office you are not a number....you are a person always treated with respect. This is the State Farm office you want to have your insurance through. I have been with them for over 30 years and have always been treated like I am their number one client!"
We responded:
"Hi Julie, Evelyn and I appreciate your 5 star google review. I certainly appreciate your business over the years and we will continue to take care of you as best as possible. "
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Elaine Bickel

January 28, 2025

5  out of  5
rating by Elaine Bickel
"Russ Johnson and his staff are amazing!! They are always available for all my questions."
We responded:
"Hi Elaine, Thank you so much for your five star google review. As always feel free to call me if there is anything I can do for you."
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G M

January 24, 2025

5  out of  5
rating by G M
"Outstanding customer service! Sandra goes above and beyond to help you. Highly recommend this location and great prices!"
We responded:
"Ms. Morales, Thank you for your five star review. We strive to provide the highest customer service. I will let Sandra know of your kind words. "
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vanessa castillo

December 26, 2024

5  out of  5
rating by vanessa castillo
"Very helpful and supportive with issues I had with my account! Thank you definitely recommend."
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Joshua Worley

October 16, 2024

5  out of  5
rating by Joshua Worley
"Perfect service. They were able to get back the amount I paid out of pocket for a tow due a not so common situation regarding my vehicle. They never stopped striving towards accommodating me according to what I needed. Thank you once again."
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DA W

February 28, 2024

5  out of  5
rating by DA W
"Russ has been with my family for more than 30 years. We have had some ups and downs but he has always invested the time to work through them! He is knowledgeable and supportive."
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J Mills

February 19, 2024

5  out of  5
rating by J Mills
"Russ is very professional and helped me in a timely manner get home and auto insurance within a day. Highly recommend"
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Lee Michael Vacaro

January 25, 2024

5  out of  5
rating by Lee Michael Vacaro
"Best darn insurance agent in the land!!"
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Rachel Markase

December 17, 2023

5  out of  5
rating by Rachel Markase
"I am so grateful for agents like Russ. He is personable, caring, and is dependable. I know I can call or visit and feel better about the situation. His staff is helpful and always willing to go the extra mile."
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Laura Munoz

October 9, 2023

5  out of  5
rating by Laura Munoz
"Sandra was very helpful. She is very attentive and professional. We have been insured with this agency for over 25 years and have had no issues and great service. Great office, recommend 10/10!"
We responded:
"Hi Laura, Thank you so much for your kind words. I really do appreciate it as does Sandra. "
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Margie Berry

April 27, 2023

5  out of  5
rating by Margie Berry
"Evelyn is great. Very kind, professional, and efficient. Its always a pleasure working with a caring Team!"