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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dr. Mike

October 29, 2025

5  out of  5
rating by Dr. Mike
"I've been working with Russ for years, he is fantastic! Always very quick to respond when you have a question. Very transparent on all policy information and will check in to make sure you are fully covered if there are recommended changes to make. Shout out to Sandra at the front desk is always quick to pick up and help anyway she can!"
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Krystal Casey

September 5, 2025

5  out of  5
rating by Krystal Casey
"Easy to talk to"
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Michelle Casey

September 5, 2025

5  out of  5
rating by Michelle Casey
"Russ and Evelyn are always so helpful whenever I need something"
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shaune w

September 3, 2025

5  out of  5
rating by shaune w
"I've been a customer for many years and Mr. Russ Johnson has always been very helpful and professional. He is very knowledgeable and always responds promptly. I Highly recommend this office and Mr. Russ Johnson in particular."
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Jan Harris

July 25, 2025

5  out of  5
rating by Jan Harris
"Russ Johnson and his staff have taken care of our Automotive and Homeowners Insurance needs for almost 40 years! Wow need I say more? Everyone there always is very helpful and treats us like family! State Farm is a great company and takes fabulous care of our insurance needs."
We responded:
"Jan, Its been a pleasure serving your insurance needs. Thank you for your 40 years of business "
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Maureen Korneck

July 23, 2025

5  out of  5
rating by Maureen Korneck
"I would highly recommend Russ Johnson if you’re looking for an insurance agent. He’s been our insurance agent for years and we are very pleased. His staff is always helpful and pleasant as well."
We responded:
"Maureen, Thank you for the 5 star review. Its been a privilege for me and my staff to service your insurance needs. "
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Terry Scanlan

July 18, 2025

5  out of  5
rating by Terry Scanlan
"We’ve been with this office 49 years. Always helpful and great service!"
We responded:
"Thank you, Terry and Kevin for your continued support! "
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Sharon Mack

July 2, 2025

5  out of  5
rating by Sharon Mack
"I just called Russ Johnson's office to pay my insurance bill (Wednesday July 2nd) I always pay my premium's by calling his office his staff is very professional and always answers any questions I have. We have been with Russ over 23 years we insure our 2 vehicles and our homeowners insurance with Russ we feel very protected. Russ is our agent for our whole family. He is professional and easy to talk to. I would recommend him to anyone looking for a insurance agent. I give him 5 stars."
We responded:
"Sharon, Thank you for the 5 star review. it's always rewarding for me to work with great policyholders like you and Joe. "
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Dana Berton

June 30, 2025

5  out of  5
rating by Dana Berton
"We have had Russ Johnson as our agent for over 25 years! Him as well as his team members are always will to give you their time and help you figure out the best options of insurance that works for your family! I would recommend them many times over!"
We responded:
"Dana, Thank you for the 5 star review. It's always rewarding for me to insure a family for such a long time that you are able to insure their children. "
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JAMES MINES

June 25, 2025

5  out of  5
rating by JAMES MINES
"I have been with State Farm Insurance for over 30 years. They have covered our purchases of 2 homes, several cars and we have been very satisfied with the professionalism & attentive services over the years. I strongly recommend them to family & friends."
We responded:
"James, thank you for the 5 star review. It's been a pleasure to service your insurance needs for so many years! "
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Jennifer Ferguson

June 4, 2025

5  out of  5
rating by Jennifer Ferguson
"Sandra was very helpful connecting me to the claims department and following up with me."
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Christine

May 24, 2025

5  out of  5
rating by Christine
"Best agent around . Been with Russ for over 40 years Has been wonderful to work with"
We responded:
"Christine, It's been wonderful serving your insurance needs for all these years. Thank you for the Five Star review."
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Hot Shots BBQ

May 9, 2025

5  out of  5
rating by Hot Shots BBQ
"I have been a long time customer of State Farm. Russ and his team have always taken great care of my insurance needs and are always there for any questions or concerns that I have. I highly recommend their services."
We responded:
"Chris, Thank you for the kind words, the Five Star Review and Recommendation."
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Alex Rodriguez

May 9, 2025

5  out of  5
rating by Alex Rodriguez
"Great knowledgeable Team, very responsive to questions and great customer service."
We responded:
"Hi Alex, Thanks for taking the time to leave us the kind words and five star review. "
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Mary Ellen Otto

April 26, 2025

5  out of  5
rating by Mary Ellen Otto
"My car stalled at a very busy intersection because the new battery I had installed 2 weeks earlier failed. Not only was the car in disrepair I had a passenger and we were stuck in a very dangerous spot. It was determined at the Ford dealer where the car was towed and serviced that the battery was improperly installed. I reached out to my agent Russ Johnson at State Farm and asked for assistance in recovering the $364 I spent on correcting this since this expense would never have been incurred if the battery had been installed properly in the first place. Russ and his staff were quick to respond and assist me in securing a full refund. Great service!"
We responded:
"Hi Mary Ellen, Thank you for your 5 star review. I'm sorry for not responding sooner. I was on a 2 week vacation and it's taking me awhile to get caught up on my tasks. I'm so glad we were able to recover your $364.00 expense and even happier that you and your passenger were not hurt in the precarious situation you found yourself in. "
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Sam Salabura

April 23, 2025

5  out of  5
rating by Sam Salabura
"Super helpful over the phone , quick response time !!"
We responded:
"Hi Sam, Thank you for your 5 star review. My staff and I realize great service is necessary in running a business. "
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Donna B. Levin

April 23, 2025

5  out of  5
rating by Donna B. Levin
"My mother is a customer of this State Farm office. She is elderly and hearing impaired. And I live 1200 miles away. I want to compliment Sandra in Russ's and Michelle's office. I was needing to schedule a roadside assistance for my mom's dead battery. Sandra went to bat for Mom (& I) and did everything in her power to facilitate that happening. Thank you very much for your support over the years!"
We responded:
"Hi Donna, Thank you for the kind words and the 5 star review. Michelle and I do appreciate it as does Sandra. "
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Kenneth Jordan

April 19, 2025

5  out of  5
rating by Kenneth Jordan
"Knowledgable of my needs, Helped right away"
We responded:
"Ken, Thank you so much for the google review."
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Kathleen Johnson

March 6, 2025

5  out of  5
rating by Kathleen Johnson
"It's always a pleasure contacting Russ Johnsons office and Team. Russ is very informative and helpful with his replys on options for coverage. I trust his knowledge. They are all very courteous and helpful. Sandra assisted me most recently and always has a pleasant and professional attitude. Russ and his team always makes me feel like you're a part of their family..💘"
We responded:
"Kathleen, Thank you for your kind words and the 5 Star Review. I appreciate your long term business with me. As always call us if you have any questions or concerns. "
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Marcus Wheatley

March 6, 2025

5  out of  5
rating by Marcus Wheatley
"This is the best insurance agent and team in the state I would argue. They are very courteous and punctual"
We responded:
"Hi Marcus, Thank you for kind words and the 5 Star Review. We strive to provide the best customer service to our customers. Call us anytime with any questions or concerns."
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Jerry Brasel

March 6, 2025

5  out of  5
rating by Jerry Brasel
"Attentive & efficient, very professional - as usual !"
We responded:
"Jerry, Thank you for the kind words and the 5 Star Review. We appreciate you. Please call us anytime. "
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Marc Shed

February 28, 2025

5  out of  5
rating by Marc Shed
"Needed to switch all my vehicles over and Evelyn here at State Farm made it fast and easy I was emailed all my ID cards immediately and had all my vehicles insured in no time thanks again…"
We responded:
"I'm glad we were able to quickly take care of your insurance needs. Thank you for your business and call anytime you have questions or need assistance."
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John Jedrzejas

February 20, 2025

5  out of  5
rating by John Jedrzejas
"RUSS JOHNSON AND HIS TEAM. HHAVE TAKEN CARE OF ALL OF MY INSURANCE NEEDS FOR OVER 25 YEARS"
We responded:
"John, Thank you for your Five Star review and your 25+ years of patronage."
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Bobbie James

February 14, 2025

5  out of  5
rating by Bobbie James
"Russ Johnson office is very professional and care for my concerns in a Timely manner. I have been with Statefarm insurance company for over 25 years. I am pleased with the service I receive"
We responded:
"Thank you Bobbie for your kind words. It has been a pleasure serving your insurance needs."
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KEN WILLIAMS

February 11, 2025

5  out of  5
rating by KEN WILLIAMS
"The office is amazing. Russ and team have made it very easy transitioning from my 15+ year retired agent. Highly recommend. They care."
We responded:
"Thank you Ken. Maria was an excellent agent. We are glad that we made the transition easy for you and your family."